Originally from Alternatives to the High Cost of Litigation

PAGE PREVIEW

Welcome to the first of many articles in my Back-to-School series of monthly columns on Dispute Management. I’m a professor at the University of Tennessee’s Haslam College of Business, in Knoxville, Tenn., where I study trading partner relationships.

More specifically, I examine how to make trading partner relationships work well, which ultimately keeps business relationships successful and dispute-free.

Over the years, my research and work have led me to collaborate with some of the world’s most successful business relationships, to learn what they are doing that keeps their relationships healthy and dispute-free.