Originally from Dispute Resolution Journal

“. . . it is the arbitrator upon whom the success of any arbitration ultimately depends,” says Michael Hoellering at the beginning of this in-depth examination of the increasingly important position occupied by the arbitrator in modern dispute resolution. As general counsel of the AAA, Hoellering brings a unique—and illuminating— perspective to the topic.

Earlier this year, at a symposium in Texas, W. Laurence Craig spoke of the successes of arbitration as a self-contained process, noting that the vast majority of arbitrations, particularly those administered by an arbitral institution, were concluded without the need for any judicial intervention whatsoever.1