Originally from Alternatives to the High Cost of Litigation

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The literature on pandemic dispute resolution has tended to focus on the challenges of holding remote hearings in international arbitration. In reality, though, the vast majority of disputes have nothing to do with arbitration, operate at a purely domestic or even local level, and do not require any form of hearing or personal interaction.

Every day, members of the public, either individuals or businesses, deal and fall out with a wide variety of public and private entities and seek redress in various forms from those entities and bodies set up to enable them to obtain some form of justice. The annual number of cases and the fluctuations involved can be staggering.