Originally from Dispute Resolution Journal

Preview Page

Unlike no time in the past have we heard so much buzz about a generation than what we have experienced with those who came of age after the new millennium--commonly known as millennials. Concerning the workplace, the buzz centers around cross-generational interaction between baby boomers and the millennial worker. The contrast between these two generations has created a plethora of material for bloggers, writers, speakers, psychologists, training companies and other specialists in connection with workplace matters.  In recognition of this dynamic, I had the pleasure of participating on a panel entitled, “Opportunities and Challenges Arising from the Millennial Workforce” at the 2018 AAA Labor Conference.

The panel was composed of labor and employment professionals, both millennial and non-millennial, who provided a perspective about their day-to-day experiences and knowledge of the millennial worker. I (baby boomer), along with co-panelists Eddie Clopton, Esq. (Gen-Xer), then-Assistant General Counsel with Exelon; Professor Mark D. Gough (millennial), of  Pennsylvania State University’s School of Labor and Employment Relations; and Sarah Saez, M.A. (millennial), a union representative with the United Food and Commercial Workers Local 135, presented information to heighten the awareness of the impact millennials are having on the workplace including the traditional labor/management relationship. This article will seek to continue the discussion by conducting a deeper examination of the mindset and work values of a millennial worker. Additionally, some suggested methods for sustaining balance and resolving conflict will be presented.