The general counsel wants to reduce litigation expenses. The human resources vice president wants to address complaints at an early stage and eliminate the need for employees to seek outside help. The operations manager wants to stop continuous bickering among employees in the organization. They all see an employment alternative dispute resolution (ADR) process that focuses on resolving disputes as meeting their needs. When these managers join the CEO as a management team and focus on the broader organization, however, they want more; they want all employees to contribute as much as possible to the success of the organization.