Originally from Alternatives to the High Cost of Litigation

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Contract disputes don’t just happen out of the blue. But can you predict when constructive conflict may make a turn for the worse? And if you could, what would those alarm bells look like?

The good news is that this has been studied extensively by Austrian-born Dr. Friedrich Glasl. He is well known for his research and insights into how organizations can understand the evolution of conflict.

His findings? There is a predictable pattern. And when you can recognize the pattern, you can likely take preventive measures rather than fall into a common trap of getting sucked into a dispute death spiral.